MyTripPrime.com ("MyTripPrime", "we", "us", or "our") operates this website and provides travel search and booking services for flights, hotels, visa assistance, car rentals and bus travel. This Privacy Policy explains how we collect, use, share, store and protect personal data when you visit our website, search for travel, create an account, complete a booking or contact our support team.

1. Who we are

For the purposes of applicable data protection laws, MyTripPrime is responsible for the personal data described in this policy.

2. Personal data we collect

We collect only the information needed to provide the travel services you request, including:

• Search data - origin, destination, dates, passenger counts and cabin preferences.
• Booking details - traveller names, contact information, passport details where required for ticketing, and itinerary information.
• Account information - name, email, phone and login credentials if you register.
• Payment information - transaction details processed through secure payment partners. We do not store full card numbers on our servers.
• Communications - messages, attachments and enquiry details when you contact support.
• Visa application data - traveller passport details, uploaded supporting documents (passport scans, photographs, bank statements, itineraries and similar), and application status. See our Visa Documents Policy for full details.
• Technical data - IP address, browser type, device information and usage logs for security and analytics.

3. How we use your data

• Process and fulfil your travel searches, bookings and support requests.
• Create and manage your account.
• Operate, maintain, secure and improve our website and services.
• Send booking confirmations, itinerary updates and service-related communications.
• Detect, prevent and address fraud, security issues and technical problems.
• Comply with legal, tax and regulatory obligations.
• Send offers and updates where you have opted in to marketing communications.

4. Cookies and analytics

We use cookies and similar technologies to maintain sessions, remember preferences, analyse traffic and improve user experience. For full details, please read our Cookies Policy.

5. How we share your data

We do not sell your personal data. We share it only as necessary to deliver our services with:

• Airlines, hotels and other travel suppliers to fulfil bookings.
• Global distribution systems and travel technology providers.
• Payment processors to complete transactions securely.
• Cloud hosting, customer support and infrastructure partners under confidentiality obligations.
• Government or regulatory authorities where required by law.
• Embassies, consulates and authorised visa application centres when you apply for a visa through MyTripPrime.

6. Visa document uploads

If you use our visa assistance service, you may upload sensitive identity and financial documents. These are stored securely, used only for visa processing, and shared with relevant authorities as described in our Visa Documents Policy. Accepted formats are JPG, JPEG, PNG and PDF (max 5 MB per file).

7. Data retention

We retain personal data only for as long as necessary to provide services and meet legal obligations, including:

• Travel search information: up to 90 days.
• Support communications: up to 24 months.
• Booking and transaction records: as required by accounting, tax and regulatory requirements.
• Visa application documents: typically up to 24 months after application closure, unless a longer period is required by law.

8. Data security

We maintain reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion where data is no longer required.
• Withdraw consent for marketing communications at any time.
• Raise a complaint with the relevant data protection authority.

To exercise these rights, contact us at info@gmail.com.

10. Children's data

Our services are not directed at children under 18 without parental or guardian consent. If you believe a child has provided personal data without appropriate consent, please contact us and we will take steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.